Support
Email us
English, 한국어 or 日本語 are all fine. We usually reply within 3 days.
Including your device, app version (bottom of Settings) and your friend code (Rank tab → Friends) helps us help you faster.
In the app you can also use Settings → Help → Report / send feedback.
FAQ
Can I keep my progress on a new phone?
Link a Google (iPhone and Android) or Apple (iPhone) account in Settings → Save progress. On the new phone, sign in with the same account and tap “Load it” — your records, coins, tickets and name come along. Guest progress that isn’t linked stays on the device only.
I’m out of coins.
Below 20 coins, you get one back every 6 minutes. You can also get coins from the daily check-in, free plays of “Today’s 3”, gifts from friends and crew, and rewarded ads (5 a day). Coins are never sold.
How do I change my nickname?
In Settings → Profile. After you first choose a name you can change it once more, then it is locked. Replacing the automatic name the first time doesn’t count.
There’s an offensive name or a suspicious score on the leaderboard.
Tap that row on the leaderboard and report it. We review reports and remove names and records that break the rules. Choose “Hide this player’s name” to hide it just on your screen.
I want to delete my account and data.
If you linked an account, use Settings → Save progress → Delete account. This also removes your leaderboard entries and friends. If you play as a guest, or to remove older records too, email us with your friend code. See the Privacy Policy for details.
How many ads are there?
There are no banners and no pop-up ads. An ad plays only when you tap “Watch an ad” in the free coins window.